Quality management - quality of an organization - guidance to achieve sustained success (ISO 9004:2018)
BS EN ISO 9004:2018
Document Status
Current
Supplement
Core Supplement
Series
BS EN ISO
Abstract
Embracing these quality management principles should increase an organisation's ability and confidence to achieve sustained success. Covering subjects including strategy and policy, resource and process management, monitoring, measuring, analysis and review, improvement, innovation and learning.
History
Supersedes BS EN ISO 9004:2009.
ISBN
9780580956928
Subjects
- Quality control
- Legal issues and management
Publisher History
With over 100 years of experience the British Standards Institute is recognised as the UK’s National standards body. Their committees work with the manufacturing and service industries, government, businesses and consumers to facilitate the production of British, European and International standards.
Information
NBS
NBS has produced specification systems and information products for construction industry professionals for more than 40 years. The National Building Specification is the recognised UK national standard and is used by over 5,000 organisations. NBS is part of RIBA Enterprises Ltd.
Accuris
We connect trusted knowledge to customers' workflows – mitigating risk, increasing efficiency and accelerating innovation For more than 60 years, leading R&D and engineering-intensive organizations have relied on us to achieve on-time, on-budget delivery of complex projects and new products. We deliver an unparalleled combination of technical content and Artificial Intelligence (AI) technologies to surface answers from the vast universe of technical knowledge, both inside and outside the organization. In a single interface, we connect the dots between information scattered across many different sources, allowing technical professionals to make better, more informed decisions faster.